How to Delete Your Account and Personal Data

We understand that there may come a time when you need to delete your Voolt account and personal data. This process is straightforward and ensures that all your personal information is removed from our systems. Here’s how you can proceed:

Steps to Delete Your Account

1. Email Request:

• Send an email to our support team at support@voolt.com with the subject line "Account Deletion Request."
• In the body of the email, please include the following information:
  • Your full name;
  • The email address associated with your Voolt account;
  • The website URL associated with your Voolt account;
  • A brief statement requesting the deletion of your account and all associated personal data;

2. Verification

• Our support team will review your request and may contact you for verification purposes. This is to ensure the security and authenticity of the request.

3. Confirmation:

• Once your request is verified, we will proceed with the deletion of your account and personal data.
• You will receive a confirmation email once the process is complete. This process typically takes up to 14 business days.

Important Information

• Data Retention: Please note that once your account is deleted, all your personal data, including any content or information you have provided, will be permanently removed and cannot be recovered.
• Pending Requests: If you have any pending transactions or unresolved issues, we recommend resolving them before requesting account deletion.
• Legal Obligations: In certain circumstances, we may be required to retain specific information to comply with legal obligations. In such cases, the retained information will be securely stored and only used for the necessary legal purposes.

We value your privacy and strive to ensure your data is handled with the utmost care and security. If you have any questions or need further assistance, please do not hesitate to contact us at support@voolt.com.